The Best RetailCRM Alternatives: Top 13 CRMs

Top CRM choices for your business: Find the perfect system!

Test and choose a CRM

№1

CPAshka

Looking for an alternative to RetailCRM? CPAshka - CRM for dropshipping in Ukraine! Automate the accounting of dropshippers, orders and payments. With CPAshka, your business will work more efficiently!

Advantages for business

  • Ukrainian specifics. Created for dropshipping in Ukraine, taking into account local specifics.
  • Automation of calculations. Accurate accounting of payments to dropshippers, saving time on manual work.
  • Convenient management. Intuitive interface for efficient order management.
  • Profit growth. Process optimization, increased sales and profitability.

Functionality

  • For UA dropshippers
  • Process automation
  • Integrations with consignment notes
  • User-friendly interface
  • Profit calculation
№2

LP-CRM

LP-CRM - Ukrainian CRM, a great alternative to RetailCRM for product businesses, e-commerce, and the service industry. Automate sales, manage customers, and increase profits!

Advantages for business

  • User-friendly interface. Intuitive design for quick team training.
  • Ukrainian support. Qualified assistance in your native language at a convenient time.
  • Sales automation. Increase profits by automating routine tasks.
  • Integration with services. Easily connect the tools you need for work.

Functionality

  • Simple interface
  • Automation from Ukraine
  • Support in Ukrainian
  • API integrations
  • Convenient analytics
№3

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales automation. An alternative to RetailCRM with powerful process management tools and flexible customization to meet your business needs.

Advantages for business

  • Process automation. Customize business logic without code, quickly adapt to changes.
  • Low-code customization. Change the CRM to suit your business needs, minimizing development.
  • Unified platform. All data and tools in one place for better interaction.
  • 360° customer profile. Complete customer information for a personalized approach.

Functionality

  • Flexible platform
  • Process automation
  • Low-code/No-code
  • Fast implementation
  • Scalability
№4

Streak CRM

Streak CRM is a CRM that integrates directly into Gmail. Organize sales, support, and other processes with custom pipelines without leaving your email. Looking for a simple alternative to RetailCRM? Streak might be a great choice!

Advantages for business

  • Integration with Gmail. Manage everything from your email, without switching between platforms.
  • Custom pipelines. Customize sales stages to meet your business needs.
  • Ease of use. Intuitive interface for quick learning.
  • Deal tracking. Monitor every stage of the deal and improve results.

Functionality

  • CRM in Gmail
  • Easy start
  • Pipelines
  • Customization
  • Automation
№5

KeyCRM

KeyCRM is a Ukrainian CRM for e-commerce. Automate order processing from all channels, manage communications and warehouse. Analytics for the growth of your business. A great alternative to RetailCRM.

Advantages for business

  • Unified center. All orders, clients and chats in one place for effective work.
  • Clear analytics. Get clear reports for making informed decisions.
  • Automation of routine. Forget about monotonous tasks, KeyCRM will do them for you.
  • Ukrainian support. Fast and qualified assistance in native language.

Functionality

  • All in one place
  • Easy start
  • Intuitive interface
  • Support for Ukraine
  • Clear analytics
№6

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM leader for large businesses. Powerful sales funnels, deep analytics and automation. An alternative to RetailCRM for those who need scale and customization.

Advantages for business

  • Flexible adaptation. Customize the CRM to suit your business needs, not the other way around.
  • Powerful analytics. Get valuable insights to make informed decisions.
  • Scaling. Easily expand functionality as your company grows.
  • Integration. Connect your favorite tools for a seamless workflow.

Functionality

  • Budget CRM
  • User-friendly interface
  • Sales automation
  • Flexible integration
  • Fast support
№7

amoCRM

amoCRM - CRM with a focus on messengers. Create chat funnels, use bots, and conduct omnichannel dialogues with customers. A great alternative to RetailCRM for businesses that actively use messengers for sales and support.

Advantages for business

  • Chat funnels. Automate sales through messengers and social networks for better conversion.
  • Omnichannel dialogues. Communicate with customers in a single window from any channel.
  • 24/7 support bots. Unload the team by answering typical questions around the clock.
  • Convenient integration. Easily connect amoCRM to your website and other services.

Functionality

  • Chatbots instead of scripts
  • Omnichannel without code
  • Integrations with everything
  • Convenient chat sales funnel
  • Price - lower, features - more
№8

KeepinCRM

KeepinCRM - a simple CRM for small and medium businesses. An alternative to RetailCRM with a focus on customers, tasks, deals, inventory management and finance. Optimize your business now!

Advantages for business

  • Intuitive interface. Easy to learn, quick start for the whole team.
  • Comprehensive solution. Everything in one place: customers, sales, warehouse, finance.
  • Affordable price. Favorable cost for small and medium businesses.
  • Ukrainian support. Prompt assistance from our support team.

Functionality

  • Simple CRM for SMBs
  • Clients, deals, tasks
  • Warehouse accounting, finance
  • RetailCRM alternative
  • All in one place
№9

Bitrix24

Bitrix24 is a CRM and workspace in one! Automate sales, manage customers, projects, and communications. A great alternative to RetailCRM for comprehensive business organization.

Advantages for business

  • Universality. Everything: CRM, tasks, chat - in one place. Seamless integration.
  • Scaling. Grow your business without worrying about system capabilities.
  • Convenience. Intuitive interface, quick team training.
  • Open source. Ability to adapt to the needs of your business.

Functionality

  • Integration with Ukrainian services
  • More than just a CRM
  • Budget alternative
  • User-friendly interface
  • Support in Ukrainian
№10

Vtiger CRM

Vtiger CRM is a comprehensive platform for sales, marketing, and customer support. Looking for a RetailCRM alternative? Vtiger offers a broader set of business automation tools.

Advantages for business

  • Comprehensive platform. Unifies sales, marketing, and customer support in one place for better interaction.
  • Customizable to your needs. Easily adapt the system to your company's unique business processes.
  • Open Source. Flexibility and control over data, integration with other systems.
  • Affordable price. Optimize costs without sacrificing functionality, an effective CRM.

Functionality

  • Comprehensive CRM system
  • Convenient Help Desk
  • Sales automation
  • Marketing in one place
  • Flexible integration
№11

Pipedrive

Pipedrive - CRM for those who want to close more deals. Visualize your sales pipeline, track progress, and automate routine tasks. An alternative to RetailCRM for small and medium-sized businesses focused on increasing conversion.

Advantages for business

  • Visual pipeline. Easily track deals at every stage of the sale, increasing conversion.
  • Predicted income. Get accurate sales forecasts for strategic planning.
  • Simple setup. Intuitive interface for quick CRM implementation.
  • Automation of routine. Automate tasks, reminders, and emails, saving time.

Functionality

  • Easy to use
  • Visual funnels
  • Convenient automation
  • Quick start
  • Deal conversion+
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI. An alternative to RetailCRM for those looking for more integrated communication channels and sales automation. Try it!

Advantages for business

  • Built-in telephony. Calls from CRM, call recording, analysis - all in one place.
  • AI assistant. Automates routine, provides prompts, improves sales.
  • Effective email distribution. Personalized letters, tracking of openings and clicks.
  • User-friendly interface. Intuitive, easy to customize to your needs.

Functionality

  • Intuitive interface
  • AI sales assistant
  • Integrated telephony
  • Automation of routine
  • Favorable price
№13

Copper

Looking for a RetailCRM replacement? Copper is a CRM built for Google Workspace with deep integration into Gmail. Manage clients, deals, and communications directly from your email. The perfect choice for teams that value simplicity and efficiency.

Advantages for business

  • Integration with Gmail. Work with CRM directly in your email, without switching between tabs.
  • Automation of routine tasks. Forget about manual data entry, Copper will do everything for you.
  • Convenience of Google Workspace. Easily integrates with other tools you already use.
  • Simple interface. Intuitive and doesn't require long training.

Functionality

  • Integration with Gmail
  • Simple interface
  • Process automation
  • Reporting and analytics
  • Deal management

CRM in comparison

# Product Target audience Features Free Approximate price from
1CPAshkaDropshipping, e-commerce, UkraineDropshipping, automation, accountingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, eCommerce, servicesSales automation, customer base, profit analysisFree version for up to 50 orders per monthfrom $9/month
3Creatio (Sales)Small, medium-sized businessSales automation, low-code, process managementFree trial accessPrice upon request
4Streak CRMSmall business, startupsGmail integration, pipelines, customizationFree planfrom $59/month per user
5KeyCRMOnline stores, e-commerceAutomation, integrations, analytics14 day testfrom $19/month
6Salesforce Sales CloudLarge business, EnterpriseSales funnels, automation, analytics30 day trialfrom $25/month per user
7amoCRMSmall business, salesMessengers, automation, omnichannel14 day trialfrom $15/month per user
8KeepinCRMSmall business, medium businessClients, deals, tasks, warehouse, finance7 day testfrom 290 UAH/user/month
9Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
10Vtiger CRMSmall business, medium businessSales, marketing, support15-day trialFrom $15/month per user
11PipedriveSmall business, medium businessSales pipeline, automation, conversionTest 14 daysfrom $14.90/month per user
12Freshworks CRM (Freshsales)Sales, marketingCRM, telephony, automationFree planfrom $9/month per user
13CopperSmall business, teamsGmail integration, simplicity, efficiency14 day trialfrom $29/month per user

Frequently asked questions

?Which CRM is suitable as a replacement for RetailCRM?
There are many options, such as KeyCRM, Creatio, NetHunt CRM. The choice depends on the needs of your business
?Which CRM to choose for e-commerce?
For online commerce, KeyCRM, Creatio, Hubspot Sales Hub are well suited, as they are designed for integrations with marketplaces
?Which CRMs are easy to set up?
Consider KeyCRM, NetHunt CRM, Zoho CRM as easier-to-learn solutions
?Which CRMs have broader functionality?
Creatio, Hubspot Sales Hub and Zoho CRM offer more advanced features, but are also more complex
?Which CRMs have favorable prices?
KeyCRM often offers more attractive conditions for small and medium-sized businesses when comparing price and functionality