Best RetailCRM Alternatives: Top 16 Systems

Optimal CRM solutions for your business: comparison and selection.

Find the optimal CRM solution

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, orders, and payouts. Looking for a RetailCRM alternative? CPAshka is an excellent choice for scaling your dropshipping business!

Advantages for business

  • Accounting automation. Accurate calculation of dropshippers' profits, saving time and resources.
  • Convenient management. Intuitive interface for quick work.
  • Effective communication. Simplify communication with dropshippers and customers.
  • Sales analytics. Track key metrics for business growth.

Characteristics

  • Lightweight CRM
  • Order tracking
  • Automation
  • User-friendly interface
  • Profit reports
№2

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. A powerful analogue of RetailCRM that will help automate sales, improve customer service and scale your business.

Advantages for business

  • Understandable interface. Easy navigation, quick training, convenient work every day.
  • Ukrainian support. Always nearby, we promptly solve issues in our native language.
  • Integrations with services. Connect the necessary tools to scale your business.
  • Sales automation. From lead to deal without routine, increase profits.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integrations with marketplaces
  • Ukrainian language support
  • Reporting and analytics
№3

Zoho CRM

Zoho CRM - a cloud-based CRM system for business automation. Manage sales, marketing, and customer service in one place. A great alternative to RetailCRM for scaling!

Advantages for business

  • Scaling the business. CRM grows with your needs, adding functionality as you develop.
  • Comprehensive automation. Sales, marketing, and customer support in one system.
  • User-friendly interface. An intuitive solution for quick implementation and training.
  • Flexibility of settings. Adapt CRM to the specifics of your business.

Characteristics

  • Business automation
  • Channel integration
  • User-friendly interface
  • Flexibility of settings
  • Sales analytics
№4

Vtiger CRM

Vtiger CRM is a unified platform for Sales, Marketing, and Help Desk. Looking for a RetailCRM alternative? Vtiger offers a broader range of tools for managing sales, marketing, and customer support in one place.

Advantages for business

  • Цілісна CRM-система. All the necessary tools for sales, marketing and support in one place, saving money.
  • Automation of routine. Automate repetitive tasks so the team can focus on customers and growth.
  • Improved communication. A single platform for teams, better coordination and quick response to requests.
  • Clear reports and analytics. Get a complete picture of the business, forecast sales and make informed decisions.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integration with mail
  • Customer support
  • Sales analytics
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM for sales automation. Deep integration with Microsoft 365 and Copilot provides advanced capabilities for customer management and increased profits. A noteworthy alternative to RetailCRM.

Advantages for business

  • Deep Integration. Connection with Office 365 and other Microsoft tools for convenient work.
  • Copilot AI Assistant. Artificial intelligence to assist with sales, reports, and forecasts.
  • Business Scaling. CRM grows with your needs, adapting to changes.
  • Data Security. Reliable data protection, compliance with Microsoft standards.

Characteristics

  • Integration with Office 365
  • Copilot AI Assistant
  • Advanced Analytics
  • Scalability for Business
  • Sales Automation
№6

Streak CRM

Streak CRM - CRM built right into Gmail. Organize sales, support, and any workflow using a familiar mail interface. Create custom pipelines for effective task management. RetailCRM alternative for integration with mail.

Advantages for business

  • Integration with Gmail. All CRM in your email, without switching between tabs!
  • Custom pipelines. Customize the sales funnel to suit your business needs.
  • Team collaboration. Team access to data, discussions and tasks.
  • Task automation. Automate routine: emails, tasks, notifications.

Characteristics

  • CRM in Gmail
  • Pipelines in mail
  • Easy for teams
  • Google integration
  • Custom processes
№7

Agile CRM

Agile CRM - a RetailCRM alternative that combines sales, marketing, and customer support. All in one convenient interface for effective business management.

Advantages for business

  • All in one place. Manage sales, marketing, and service from a single platform for seamless operation.
  • User-friendly interface. Intuitive navigation makes it easy for the entire team to use.
  • Automation of routine tasks. Free up time for strategy, not repetitive tasks.
  • Improved communication. Ensure seamless communication with customers at every stage.

Characteristics

  • Simple interface
  • Sales automation
  • Convenient marketing
  • Customer support
  • Service integration
№8

SalesDrive

SalesDrive - CRM for online commerce: sales automation, integration with marketplaces, delivery services, and payment systems. Inventory management, customer base, analytics. An alternative to RetailCRM for your online store!

Advantages for business

  • Integration everywhere. Unite marketplaces, delivery, and warehouse in SalesDrive!
  • Time saving. Automate routine tasks to focus on sales!
  • Clear analytics. Get reports to make profitable decisions.
  • 24/7 support. We are always here to help your business!

Characteristics

  • Sales automation
  • One-click integrations
  • Online inventory management
  • Fast 24/7 support
  • Increased profits
№9

Odoo CRM

Odoo CRM - powerful CRM as part of the Odoo ERP platform. A comprehensive solution for automating sales, marketing, and customer service. An alternative to RetailCRM with a wider range of features for managing the entire business.

Advantages for business

  • Цілісна платформа. CRM integrated with other Odoo applications, all in one place.
  • Flexibility of settings. Adapt the CRM to the needs of your business, easily.
  • Sales automation. Simplify routine tasks and increase team efficiency.
  • Clear analytics. Track key metrics and make informed decisions.

Characteristics

  • Integration with ERP
  • Flexible setup
  • Sales automation
  • Comprehensive solution
  • Business process support
№10

amoCRM

Looking for an alternative to RetailCRM? amoCRM - a CRM system with an emphasis on messengers! Chat funnels, integration with bots, and omnichannel dialogues will help automate communication with customers and increase sales.

Advantages for business

  • Chat funnels. Automate communication, lead the client to the deal step by step.
  • Omnichannel. Collect all messages from messengers in one place.
  • Simple integrations. Easily connect the necessary services and programs.
  • Understandable analytics. Get reports to improve sales and service.

Characteristics

  • Sales chat funnels
  • Bots for automation
  • Omnichannel communication
  • Integration with messengers
  • 24/7 customer support
№11

NetHunt CRM

NetHunt CRM is a CRM in Gmail! Manage leads, build sales funnels, and automate processes directly from your email. Looking for a RetailCRM alternative? Try NetHunt CRM for integration with Google Workspace.

Advantages for business

  • Everything in Gmail. Manage sales directly in your familiar Gmail inbox.
  • Easy integration. Quickly connect the tools and services you need.
  • Sales funnel. Visualize and optimize the customer's path to the deal.
  • Sales automation. Forget about routine, focus on business development.

Characteristics

  • Integration with Gmail
  • Simple interface
  • Sales automation
  • Sales funnels
  • Lead tracking
№12

Less Annoying CRM

Looking for a simple CRM like RetailCRM, but without unnecessary features? Less Annoying CRM is the perfect solution for small businesses. Easy to learn, no overloads, only what you need to work with clients effectively!

Advantages for business

  • Ease of use. Intuitive interface, minimum training for the team.
  • Affordable price. Optimized for small business, no hidden fees.
  • All in one place. Contact management, deals and tasks in one system.
  • Customer support. Fast and professional help to help you succeed.

Characteristics

  • Simple interface
  • Easy start
  • Affordable price
  • For small businesses
  • No unnecessary features
№13

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform that offers powerful sales automation. A great alternative to RetailCRM for small and medium-sized businesses that allows you to quickly adapt the CRM to the needs of your business.

Advantages for business

  • Flexible automation. Customize the CRM to fit your business needs, not the other way around.
  • Easy setup. Change processes quickly without involving developers.
  • Data centralization. All customer information in one place for efficient operation.
  • Sales optimization. Increase profits by automating the sales funnel.

Characteristics

  • Sales automation
  • Customer management
  • No-code customization
  • Sales data analysis
  • Process automation
№14

SuiteCRM

SuiteCRM - a powerful open-source CRM, a great alternative to RetailCRM! Flexible customization to the needs of your business and wide automation capabilities. Optimize sales and improve customer service with SuiteCRM.

Advantages for business

  • Open source. Full control, flexibility, no vendor lock-in.
  • Full customization. Customize CRM to the needs of your business.
  • Free to use. Saving money on licenses and subscriptions.
  • Wide functionality. All the necessary tools for business management in one place.

Characteristics

  • Open source
  • Many integrations
  • Full customization
  • Data control
  • Cost savings
№15

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for big business. Building powerful sales funnels, deep analytics and process automation. RetailCRM alternative for large-scale projects.

Advantages for business

  • Scalability. Adapts to the growth of your business, adding new features as needed.
  • In-depth analytics. Get a complete understanding of sales and customers to make informed decisions.
  • Data centralization. All customer information in one place for better management and collaboration.
  • Enterprise support. Reliable support and infrastructure for large enterprises, ensuring stability.

Characteristics

  • Sales automation
  • Convenient sales funnel
  • Real-time analytics
  • Integration with services
  • Support for large teams
№16

Freshworks CRM (Freshsales)

Looking for a RetailCRM alternative? Freshworks CRM (Freshsales) - a CRM system with integrated telephony, email and AI assistant. Automate sales and increase team efficiency! Try it for free!

Advantages for business

  • Convenient telephony. Call customers directly from the CRM, call recordings are saved.
  • Email marketing. Personalize mailings, increase sales, automatically.
  • AI assistant. Optimize the sales funnel, predict the success of deals.
  • All in one place. Manage sales, marketing and customer support.

Characteristics

  • Intuitive interface
  • Sales automation
  • AI sales assistant
  • Built-in telephony
  • Email marketing

CRM comparison

# Platform For whom Features Free Cost from
1CPAshkaDropshipping, eCommerceDropshipper accounting, payout automation, order analysisFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, service sectorSales automation, customer base, data analysisFree version up to 50 orders per monthfrom $9/month
3Zoho CRMSmall, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
4Vtiger CRMSmall business, medium businessSales, marketing, support15 day testfrom $15/month per user
5Microsoft Dynamics 365 SalesB2B, B2C, EnterpriseSales Automation, Integration, Analytics30-day Trialfrom $65/month per user
6Streak CRMSmall business, salesGmail integration, pipelines, workflow organizationFree planfrom $59/month per user
7Agile CRMSMBs, startupsCRM, automation, integrationFree plan (up to 10 users)from $8.99/month per user
8SalesDriveOnline stores, online commerceSales automation, integration, analytics14-day trialfrom 349 UAH/month
9Odoo CRMAny business, B2B, B2CSales automation, comprehensive management, ERP integrationOne App Free (CRM for free)from €24.90/month per user
10amoCRMSmall business, salesMessengers, automation, omnichannel14 days testfrom $15/month per user
11NetHunt CRMSmall business, startupsGmail CRM, Automation, Google Integration14 day trialfrom $24/month per user
12Less Annoying CRMSmall business, startupsSimplicity, affordability, efficiency30 day test$19/month per user
13Creatio (Sales)Small, medium businessSales automation, low code, adaptabilityFree trial accessprice on request
14SuiteCRMSmall business, medium businessCustomer management, automation, reportingOpen source software (free)from $0/month (self-hosted)
15Salesforce Sales CloudBig business, enterprisesSales automation, analytics, integration30 day testfrom $25/month per user
16Freshworks CRM (Freshsales)Small business, salesIntegrated telephony, AI assistant, Sales automationFree planfrom $9/month per user

Frequently asked questions

?What CRM systems are similar to RetailCRM?
There are many CRMs with similar functionality, including KeyCRM, Creatio, NetHunt CRM, etc.
?What are the alternatives to RetailCRM for e-commerce?
Consider KeyCRM, Hubspot Sales Hub, Zoho CRM if you have an online business
?Are there free options to replace RetailCRM?
Some CRMs offer free plans with limited functionality, for example, Zoho CRM
?Which CRM is best for small business?
KeyCRM, NetHunt CRM, and SendPulse CRM are often chosen for their affordability and ease of use
?Which CRMs support integration with Nova Poshta?
KeyCRM, Creatio, and many other CRMs have integration with popular delivery services